Ok. I have been waiting for about a week to have tickets issued to me when requested. I do not get any ticket requests, nor am I getting any tickets. Nor am I getting any lives that are sent. I DO NOT play on Facebook. I have been using the same browser for over a year. That is current. The Adobe Flash Drive is current. I play on Windows 7. That should answer all the questions I am bound to get regarding this. I have no idea if tech support, it has to be on your end, not mine, is aware of this problem. I really like this game, but considering the amount of trouble that keeps occurring with it, I am beginning to wonder if it is worth it. Is it possible to have this problem corrected???