Hi. I asked this question before & still no resolution. I still cannot make any purchases from the Candy Crush Store on my Windows 10 PC. No gold bars or anything.
When I attempt to make a purchase I am getting an error message saying
"There Was a Problem Processing Your Payment: Sorry, but we're having trouble processing your payment. You have not been charged for this transaction. Please try again".
This problem started around January this year. I play Candy Crush on Facebook using Edge browser but also tried on Chrome & Firefox. Still nothing.
I can make purchases easily on other facebook games.
I contacted both Facebook & my bank & they both said that the problem is not at their end.
I thought that King would want this problem solve so purchases can be made but apparently not. Can someone please assist?