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Candy Crush Saga 1027 missing ingredients and can't finish level

ROBiiE
ROBiiE Posts: 11

Level 2

Hi there,

I think I may have stumbled across a bug in Candy Crush Saga 1027. This has occurred on a Windows 10 PC and also on my Android mobile.

To finish the level, you need 3 hazelnuts and 2 cherries. However, when the game starts, there are only 2 hazelnuts and 2 cherries. If you look at the screenshot (attached) you can see it looks like a 3rd hazelnut should be available at the bottom right. When all the chocolate is cleared it doesn't appear.

Thoughts?

Cheers,
Rob


Best Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Answer ✓
    Hello Dioh
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    Yes, your statement is true, there is a low cherry. The same problem is in my game, so I am reporting it. Keep a little patience, hope that the problem will be resolved within 2 days.
  • zain86
    zain86 Posts: 2

    Level 1

    Answer ✓
    Hi,

    I just registered to report the same issue. It seems there is a system error, or something because it seems impossible to get 5 products. Only 4 items are showing in the game!

  • VenkatBala
    VenkatBala Posts: 1

    Level 1

    Answer ✓
    Same problem for me too😔
  • PummyRaj
    PummyRaj Posts: 44,292
    Answer ✓
    Hello @Vavalala, Hearty Welcome to the Candy Crush section of our friendly King Community :) 

    The level was fixed couple of hours ago and the Ingredients we are supposed to drop down are changed to 2 Cherries & 2 Hazelnuts as the required ingredients!!  Here is a screenshot from my game with that goal....



    If you are playing on PC, log out of Facebook & clear all the Cookies and restart your device.  If you are on Mobile device, force close all the Apps, clear the Cache and restart your device.  That should most definitely do the trick 👍

    ** If it did not, please post back by tapping on “Type your Comment” box located below.

    Thank you for posting in the Community.  Have a nice day/evening 😊
  • PummyRaj
    PummyRaj Posts: 44,292
    Answer ✓
    Hello @mariso69, @sarjoonthaani1358, @lauralei, @n3ssa, and @nybldl, Hearty Welcome to the Candy Crush section of our friendly King Community :) 

    Thank you for posting that the glitch is cleared in your game(s) @n3ssa and @nybldl :+1:

    Hope it is the same in your devices too @mariso69, @sarjoonthaani1358 and @lauralei =)    If not and still seeing the glitch, please follow above steps I have written to @Vavalala.

    Thank you all for posting in the Community!  If you would like to have a chance to win 100 Gold Bars in your favorite game(s), please feel free to participate in this ongoing contest in the Community  http://to.king.com/ox8t

    All the Best & have a nice day/evening :)
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Answers

  • _Elsa_
    _Elsa_ Posts: 37,336
    Hi @ROBiiE, welcome to our community.  Here is a tip from someone who is very good at writing tips.  You might want to hold on to her link for future levels.

    I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. 



  • vera122
    vera122 Posts: 2

    Level 1

    I am Experiencing the same problem
  • _Elsa_
    _Elsa_ Posts: 37,336
    Hi @vera122, welcome to our community.  Have either one of you ended the moves and never saw it appear?  If that's the case, please let me know and I will elevate it to the community moderator.

    I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. 


  • vera122
    vera122 Posts: 2

    Level 1

    I have played it twice and ended the moves and never saw it appear.
  • UchihaSasuke
    UchihaSasuke Posts: 30

    Level 3

    edited June 2019
    Same, the problem is 1 hazelnut wasn't shown the board. Please redesign the level.    -Uchiha Sasuke-
  • amytiny
    amytiny Posts: 2

    Level 1

    Level 1027 updated overnight and now features 5 of the 6 ingredients on the board. Unclear on how to trigger the 3rd coconut (6th ingredient). I have the latest version and have maxed out points in the level. 
  • Ransi
    Ransi Posts: 3

    Level 1

    edited June 2019

    I cant go through level 1027.. the target is 5 fruits but only 4 is available
  • Ekxx
    Ekxx Posts: 2

    Level 1

    Same for me. Its a bug.
  • _Elsa_
    _Elsa_ Posts: 37,336
    Ok, I am going to tag @Jelly Jenny who is the Community Moderator for this game.  She will be in tomorrow and should see what you all wrote.
  • Werner_Cichy
    Werner_Cichy Posts: 30,135
    Yes, it is a glich. King has changed something and incorporated a mistake.

Hey! Would you like to give us your opinion?