Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
❄ Candy Holiday Season ❄ - More info HERE
🏆 Winter Cup - Win a year’s supply of Gold Bars (100 every month) - More info HERE
❄ Candy Holiday Season ❄ - More info HERE
🏆 Winter Cup - Win a year’s supply of Gold Bars (100 every month) - More info HERE
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
What To Do When Your Internet Connection Is Not Working
mercerik
Posts: 3,617 
Reset both your Router & Modem by unplugging them from the outlet for 60 seconds. You might want to turn your computer off at the same time. After 60 Seconds, plug-in both your Router & Modem, wait until the lights on each are solid or steady, meaning not blinking. Once they are steady, turn your Computer On.
If this does not fix your problem, you have to Test your Internet Connections. It is good to know what the Internet Speed that you are paying your Internet Provider monthly so you can compare it when you test your Connection Speed. All you need to do is Click on GO. Your Ping Result should be Low. Anything under Speed of 20ms is ideal. If it is High, your computer will be slow in responding to other Computer Requests. Your Download Speed should coincide with the Speed that you are paying your Internet Service Provider (ISP) monthly. If it is way below what you are paying for, then it is time to call your ISP. To test your Internet Speed, go to Speedtest by Ookla at this link: https://www.speedtest.net/
Thanks!
mercerik
If this does not fix your problem, you have to Test your Internet Connections. It is good to know what the Internet Speed that you are paying your Internet Provider monthly so you can compare it when you test your Connection Speed. All you need to do is Click on GO. Your Ping Result should be Low. Anything under Speed of 20ms is ideal. If it is High, your computer will be slow in responding to other Computer Requests. Your Download Speed should coincide with the Speed that you are paying your Internet Service Provider (ISP) monthly. If it is way below what you are paying for, then it is time to call your ISP. To test your Internet Speed, go to Speedtest by Ookla at this link: https://www.speedtest.net/
Thanks!
mercerik
0
Comments
-
How The Speed Test Looks Like0
