Sign Up!

Account showing twice on progress boards

Andrea67
Andrea67 Posts: 4

Level 1

I've just checked on the progress boards and for some reason my account is showing twice. The level I'm on is the same for both. Any one had the same issue? 
«1

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello @Andrea67
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    You can see such problems if your internet is slow. There is nothing to fear, it's not the problem of games. See later this problem will not be there. B)
  • ksplum
    ksplum Posts: 5

    Level 1

    I'm on 4G and still seen my progress icon shown twice.  In addition, I'm not getting point progress to next frame.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    ksplum said:
    I'm on 4G and still seen my progress icon shown twice.  In addition, I'm not getting point progress to next frame.
    Check your app update > Log out game > Restart your device > Log in again ✔
    Let me know 😉
  • ksplum
    ksplum Posts: 5

    Level 1

    Nope..still shows my progress icon twice.  Btw, I've also uninstalled and reinstalled the app.
  • _Elsa_
    _Elsa_ Posts: 37,458
    Hi @Andrea67 and @ksplum, welcome to our community.  I would like to take a moment to offer both of you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

    @ksplum, is there any way to do a print screen and upload it here so that we can get a better idea of what you are seeing?  If you need help doing a print screen, please follow the steps from here:  https://www.take-a-screenshot.org/


  • Andrea67
    Andrea67 Posts: 4

    Level 1

    Hiya
     I'm also still having the same issues and have tried all the suggestions. I've put the screenshot above for you to see

    Thsnks
  • _Elsa_
    _Elsa_ Posts: 37,458
    Oh wow now I understand what you are talking about!  I'm sure that #2 would take priority anyway.  It's still showing the same score.
  • Andrea67
    Andrea67 Posts: 4

    Level 1

    So no ideas then! Oh well, hopefully it will sort itself out.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Andrea67 said:
    So no ideas then! Oh well, hopefully it will sort itself out.
    I have never seen this problem before 😜 Anyway, I'm tagging @Jelly Jenny , she'll tell the way 😊
  • ksplum
    ksplum Posts: 5

    Level 1

    Here's mine. What is also bothersome is that while I am moving up on games, the progress toward a new frame is not showing.

Hey! Would you like to give us your opinion?