Hi @bonita13 and welcome to our adorable Community 😊 I am sorry this happened to you but don't worry, we can solve this together. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.
Hi @bonita13, welcome to our community. I would like to take a moment to offer you a message
for all newbies to learn more about our community which you can find here.
We always run contests so be sure to do them for a chance to win gold bars.