Gold bars lost

sawatson

The app kept wanting me to sign in using FB so I finally did.  However I went from around 160 gold to 7 bars.  Help????

Sukanta_Biswas

Hello @sawatson
We would like to welcome you to the king community. Thank you so much for being willing to joining😊

We're sorry for your problem. Find your game id here https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
I'm tagging @Jelly Jenny here. You can keep an eye on the icon in your message.😊😎

Jelly_Jenny

Hi @sawatson

Please locate your user ID and then get back to the thread with it. Without the ID I can't find out what happened with your Gold Bars. Thanks  

sawatson

My ID is 

Thank you for the help!

PummyRaj

Hello @sawatson, Hearty Welcome to the Candy Crush section of our friendly King Community   

The game user ID that @Jelly Jenny is asking for will be in digits.  If you click on this link, you will be able to look for it  https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it

If you are logged into the game only through Facebook, the above link will not work.  Please post back and I can give you different way to get your ID number!

** A Note:  Please Edit above comment and remove your email address from it.  Since it is the public forum, it is not advisable post your personal information. 
--> Click on the Cog wheel / Gear icon that is located in top right corner of your above post.  You will see "Edit" option -->  Click on it to open your comment box and remove your email address.  

Thank you for posting in the Community!  Have a nice day/evening!

sawatson

My ID is 1930294171.  I hope this helps and someone can find out what happened to my gold bars when I stated logging on with FB.  Thank you!