Shows that I’m on the latest level

hatakka

Shows that I’m on the latest level, but I’m not, only on level 1200 ish.... and I can’t even play played levels too... why?

firebombmarkus

Hi @hatakka and welcome to our adorable Community 😊 Please check if your game is up to date. There were quite a few updates since this level so your game probably needs to be updated.

hatakka

Hi,
I’m always have the latest version.
Have updated the app twice since the problem started

firebombmarkus

@hatakka Can you tell me what version is your game?

hatakka

Hi,
i have 1.154.1
iOS iPhone XR

thanks for the fast reply’s... smile

firebombmarkus

@hatakka Oh, I see. It is the latest version indeed. Ok, I will ask you to do some troubleshooting steps and let me know if they helped.

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Please note that the last resort is reinstalling the game but if you do so you will lose all of the boosters as they are stored on device's memory.

Thank you for your understanding. Let me know what is happening.

hatakka

Hi,
my game is not crashing... only saying that I’m on the latest level.... 

firebombmarkus

@hatakka I know but these troubleshooting steps may solve issues like that. I recommend you to try them and let me know if it helped 😉

hatakka

Hi,

Tried it all now. Same same

firebombmarkus

@hatakka Ok, I will tag my friend and fellow Superstar @Elsa to see if she has some idea about what is happening here.

_Elsa_

Thanks for tagging me @firebombmarkus.  @hatakka, are you saying that you are showing stars on levels that you have not completed yet?  Could you please do a print screen and upload it here.  If you need help with a print screen, please follow the steps on here:https://www.take-a-screenshot.org/