Why did I not receive the coins I purchased?

Christy0819

I purchased a package for 3.99 and did not receive the coins. 

Sukanta_Biswas

Hello @Christy0819
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

We are sorry for your problem. But of course you will find the solution. Read here how you can get the refund.

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest

Even after doing this, if your problem is not resolved, please contact customer care https://soporto.king.com/contact

They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.