Episode will not open

Doce

I have completed all the levels , sent friends request for help and the time to wait for the episode to open without gold or help has long past. But the episode will still not open. Can anyone help? just finished level 935

Sukanta_Biswas

Hello @Doce
We would like to welcome you to the king community. Thank you so much for being willing to joining🙏

Please show me a screenshot of your problem & tell me what device you using for this game.
Are you playing the game on the Kingdom platform?
Please let me know😊  

Doce

here is shot

Doce

I am playing on a laptop at King.com

Sukanta_Biswas

Doce said:

I am playing on a laptop at King.com

Thanks for detail that you have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, the ticket was prevalent for unlocking episodes. But in the present, these options are not active in game. But it still available on old kingdom platform. Not only you, there all kingdom platform user facing this problem.
Anyway, we heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.
During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.
Anyway, the problem will surely be solved, but you have to be patient. 😎