How do you get the candy bars that you were supposed to get when making the purchases ? I never got

amyf1978amyf1978 Posts: 5
How do you get the candy bars that you were supposed to get when making the purchases ? I never got any today :( It kept saying 9 , 7 , 8 and such. Thanks so much !

Answers

  • firebombmarkusfirebombmarkus Posts: 7,176 Superstar
    Hi @amyf1978 and welcome to our adorable Community 😊 I am not sure I understand your problem. Are you referring to gold bars? Can you please make a screenshot?
    You can find out more about our Superstars here

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  • amyf1978amyf1978 Posts: 5
    it happened during the day :( I was unable to get a shot. I was in the level and kept trying to beat it so I kept buying gold bars and it gives you the bag of extra bonus bars. I got 7, 8 and 9 but my gold bars kept reading 2. It would give me the ten that I purchased but didn’t see the other bonus bars reflected. Does that help ? @firebombmarkus
  • firebombmarkusfirebombmarkus Posts: 7,176 Superstar
    @amyf1978 I understand. Sometimes the server can be slowed down and the gold bars can be added later. It might be one of the reasons. If they don't appear, let me know your game ID, which you can find on the link below.

    https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • amyf1978amyf1978 Posts: 5
    It just happened again I just bought gold bars 60 count. It said my reward was 13 and I got nothing.  This has been happening all week. 
  • amyf1978amyf1978 Posts: 5
    My id is amy Friesendorf it’s a
    lower case f for my account @firebombmarkus   It did happen to me again this am.  It only gave me 60 when I had the 2 initially. My bonus was 13. Thanks 
  • amyf1978amyf1978 Posts: 5
    Just happened again now had 3 bars before I just bought the 60. I am not getting any of my bonuses. My game name Id is amy Friesendorf (lower case f ) I’m haven’t gotten any bonuses; can you please help. @firebombmarkus

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