Hello @RONITGANGAR We would like to welcome you to the king community. Thank you so much for being willing to joining.
Do not share your personal contact number here. Edit your post and delete number then save.
Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, And based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time.
promotion allocation is random, and so king unable to send or re-send/reset the active promotions for specific players. Sorry for the inconvenience.
Luckily this is not a problem, its completely normal. .