Charged twice

awrightx4

I ordered the 5.99 pack, It said unsuccessful no money was taken from your account so I clicked it again, but it was taken out twice from my Paypal, I can not figure out how to email to get refunded

firebombmarkus

Hi @awrightx4 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option. 

https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

firebombmarkus

Hi @awrightx4 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option. 

https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

awrightx4

 thank you so much! I did it through the Facebook link and was instantly refunded. Much appreciated

firebombmarkus

@awrightx4 You are welcome 😊 I am glad it worked. Thanks for letting me know.