@underscorelive2059 When you receive an automated email message you need to reply to it and explain your issue so they could reach you. If you don't reply to it, they will not reach you at all. It's also very important to choose the correct topic and subtopic.
@underscorelive2059 No, you need to wait. Please understand that they have hundreds of requests each day and sometimes it takes a little bit of time to reach everyone out.
@underscorelive2059 When you receive an automated email message you need to reply to it and explain your issue so they could reach you. If you don't reply to it, they will not reach you at all. It's also very important to choose the correct topic and subtopic.