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Game lost when dropping app on mobile

LISAinTN
LISAinTN Posts: 6

Level 2
in Support
When I'm playing Candy Crush Saga on my mobile app, and need to drop the window down for any reason, I lose the game and my life. I need to then go back in to the app and start it back up and that level of current play is lost. Any suggestions?

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi, @LISAinTN
    Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you. :)

    Your statement is not clear to me. Tell me a little more details. Answer some of the questions below.
    • Did you play the game in sync with Facebook or the Kingdom?
    • What device you using for this game?
    • Did you uninstall the game App?
    • Show me a screenshot of your game map.
    If you could respond to this ''reply box'' with your answer, it would help me create a great experience for you and direct you to the right place.

Hey! Would you like to give us your opinion?

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