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Gold bars accidentally spent

Formerhurdler
Formerhurdler Posts: 4

Level 1

At least four times now when failing a level I have spent gold bars simply because I accidentally double-tapped my screen, and another time when I mis-tapped after a free spin. I would not spend hard-earned gold bars on either; if I was one move away from clearing a board I would rather play the level over again.

I have already suggested adding an "Are you sure?" option in the ideas section. Is there any way to get my 50 or so gold bars back? It is quite frustrating to have gold bars wasted, especially on levels I am nowhere close to clearing, as usually happened.

Thank you.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hi, @Formerhurdler
    Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

    We're very sorry for your problem. If you use the Gold bars it is non-refundable. However, your idea is very good and the King can accept it.
    One of our Superstar friend made a request about it for the purpose of the King, I urge you to vote here https://community.king.com/en/candy-crush-saga/discussion/262206/verify-purchase-before-taking-gold-bars#latest

    If you have any questions at all, I’d love to hear from you. Simply reply back to this post, or send me a message.
    Good day.
  • Formerhurdler
    Formerhurdler Posts: 4

    Level 1

    Seriously, there is nothing you CAN do or there is nothing you WILL do? Because it just happened again. I just lost ten gold bars accidentally continuing a level I was nowhere near clearing and promptly lost in five more moves. This is ridiculous.

Hey! Would you like to give us your opinion?