Friends list gone

ndrew2685

As of this morning, my friends list has disappeared, and has been replaced by a bunch of names I don’t recognize and who are not on my friends list.  I am connected to Facebook as always.  This is in iOS.

Sukanta_Biswas

Hi, @ndrew2685
We would like to welcome you to the king community. Thank you so much for being willing to joining.

First check if your avatar is correct. If the picture is correct, then the problem is for slow internet. Or you can follow step below.
Check app update > Log out game > Restart device > Open game & Log in again.
Let me know..  

ndrew2685

All is good now thanks!

Sukanta_Biswas

Hi, @ndrew2685
We would like to welcome you to the king community. Thank you so much for being willing to joining.

First check if your avatar is correct. If the picture is correct, then the problem is for slow internet. Or you can follow step below.
Check app update > Log out game > Restart device > Open game & Log in again.
Let me know..  

ndrew2685

All is good now thanks!

Sukanta_Biswas

ndrew2685 said:

All is good now thanks!

Thank you for your kind feedback about my answer – I am glad you are enjoying the community😊
Have a good day.

CindyT

Hi. I've tried all of the suggestions and I still don't have my friends list.

Sukanta_Biswas

Hi @CindyT
What device you using for this game? 
And open game > Select any level > Before play take a screenshot > Show me 😉

CindyT

Hi. I am using an LG Stylo 3. 

Sukanta_Biswas

@CindyT
Follow this link below and do check some troubleshooting 👇
https://community.king.com/en/candy-crush-saga/discussion/246127/have-you-lost-your-progress-and-friends-list#latest

CindyT

I did all that first. Nothing is working. I must be missing something, but what?

Sukanta_Biswas

@CindyT
Then, you need to uninstall and re-install Game app and check.
To do this, you will lose your stored boosters.

CindyT

I did that before I asked for help on here but I went ahead and did it again. No changes. It still looks the same.