Gold bars

coops84

Yesterday I had 60 gold bars and today I don’t have any 

Sukanta_Biswas

Hi, @coops84
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙂

We're very sorry for your problem. According to your statement, I have never heard of such a thing happening. Gold bars cannot be reduced if not used. However in some cases the gold bar is synced shortly after logging in. If the Internet is slow.
If your Gold Bar has not returned already, please tell me your game ID. See here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
We can tell you the exact reason for this. 😎
If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.

PummyRaj

Hello @coops84 Hearty Welcome to the Candy Crush section of our friendly King Community  

I am sorry to hear that you have lost all your Gold Bars from your game!! 

Can you please post your game user ID number with the help of this link  https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it 

Once you give your ID, I will inform our Community In-charge about it.  And they will be able to look into it with the help of your ID  

** If you tap on "Type your Comment" box located below, you will be able to write back.  

Talk to you soon!  Have a great week ahead!

coops84

Hi thank you for getting back to me my ID is -: 1057266314

Sukanta_Biswas

@Jelly Jenny 

Jelly_Jenny

Hi @coops

it seems that you had the received extra 50 Gold Bars from creating your King account. Those Gold Bars would not move onto your Facebook connected account, but don't worry I have moved them over to your current account.

Just make sure that you keep the game connected to the same Facebook account so you will keep all of your Gold Bars in your game. Have a Sweet day