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Using Facebook account to play candy crush saga but some of levels are not sync correctly (missing)
Hi,
Now my current level should around 521x but all platforms other than this computer (Win 10 App) will show only 4371. I always connect to Facebook account to play this game and I noticed a gap between 4371 to 5001 (Please refer to attached Pictures). Could you help to check if this problem can be fix on your side? Thanks.
Now my current level should around 521x but all platforms other than this computer (Win 10 App) will show only 4371. I always connect to Facebook account to play this game and I noticed a gap between 4371 to 5001 (Please refer to attached Pictures). Could you help to check if this problem can be fix on your side? Thanks.
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Answers
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Hello @mcse80, Hearty Welcome to the Candy Crush section of our friendly King Community
That is strange to hear!! I have informed our Community game In-Charge about the issue!! They will be able to look into it and assist you to resolve it.
Can you please post your game user ID number please? This link will help you to look for it https://www.facebook.com/help/1397933243846983?helpref=related
** Please tap on "Type your Comment" box located below to write back.
Hope the issue will be resolved soon in your game! Have a great Monday!0 -
Hi @mcse80 and welcome to our sweet Community
Level 4371 doesn't seem to have any stars on it - could you try replaying the level 4371 in order to sync your levels again?0 -
Thanks for your great support, my Candy Crush Saga Facebook account is 100000232222658.0
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Anyone can help me further? Thanks.0
