Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I bought a coin in the game Candy crush saga but I didn't get it.
Answers
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Hello @neng_99, Welcome Back to the Candy Friends section of our friendly King Community
First of all, Thank you for coming back and posting in English
I am very sorry to hear about the issue in your game and I completely understand your frustration! I am pretty sure that it did not happen intentionally but only an accident!!
To get your money back, you will have to contact the King Support team through this link https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with Purchase";
** and the SUB-TOPIC as "Purchased Items Not Received"
** Explain briefly about the issue and Submit the form.
You will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to the same email you have received.
Hoping for the Best! Have a nice day/evening!
** Please post back if you need further assistance by tapping on "Type your Comment" box located below
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