My Rank issues

Davidanax

Why on my Rank is not showing all my friends??
and why am 2 times on the rank????

Sukanta_Biswas

Hi, @Davidanax
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

Typically the problems can be for slow internet or temporary problems. No need to worry about it.😎
It will be resolved soon, let me know if it is not resolved within 48 hours.😊

If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
Good day.

Davidanax

Its been now months.. I even changed phone I bought a new iphone but still the same 

Joyn

Why am I not seeing all players on weekly race. Only seeing top 3 players. I want to return to seeing levels won by all players.

Sukanta_Biswas

@Davidanax

 Please contact customer care https://soporto.king.com/contact

They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.
Thank you.

Sukanta_Biswas

@Joyn
Sorry, we noticed a problem with the current game's weekly race, and work is under way to fix it.
No troubleshooting checks are required, This is not your game problem..😎

Davidanax

Is not on the weekly race please photo

Sukanta_Biswas

Davidanax said:

Is not on the weekly race please photo

You need to contact Customer Care, and I haven't tagged you in the Weekly Race issue.

Joyn

Joyn

There should be players listed in pink area.

Sukanta_Biswas

Joyn said:

There should be players listed in pink area.

Of course, the solution is in the works.😊