need help

Matea1987

hello, when I try to laod the game, it appears the message "you have experienced an error that we are working hard to fix.please try again in a moment " it has been like this for 2 days, I can't play. so far was never a problem like this. i use my pc and log in thru facebook. 

Sukanta_Biswas

Hi @Matea1987
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

We're sorry for your problem 🙂
Update Flash player from here https://get.adobe.com/flashplayer/
Let me know..

Matea1987

i have already updated flash, still not working.... i've cleand the cookies also and some other things... chrome is also fine. my network is fine. my pc works great

Sukanta_Biswas

@Matea1987
Then you uninstall Google Chrome and restart the device > Install google chrome & Check.
This may be your solution.😊
Of course let me know..

Matea1987

i wll lose all my bookmarks and saved pages if i uninstall chrome lol
you have no other solution?? how come untill 2 days ago worked just fine??

Sukanta_Biswas

@Matea1987

Browsers sometimes get corrupted for various ads, So fresh install can be very good.
However, You can sync bookmarks😊

Matea1987

still not working....

Sukanta_Biswas

Matea1987 said:

still not working....

Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

Matea1987