Level 5362

browneyedgirl53

Level 5362...at certain point licorice keeps falling and game can't be continued. Purchased $9.99 package with boosters and they will time out before game is fixed.  Want refund/credit.  Your email doesn't work either.

Sukanta_Biswas

Hi @browneyedgirl53
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

I don't know if you would benefit from this because your purchase was a success. 
However,  Read here how you can get the refund.

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest

Even after doing this, if your problem is not resolved, please contact customer care https://soporto.king.com/contact

They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.
If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
Good day.