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Lost progress after Facebook Log-in

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Lilacoco
Lilacoco Posts: 3 Newbie
in Support
Hi. I logged on to Facebook and lost my progress. I was close to  level 1000 and it has brought me back to level 1. Is there a way to retrieve my previous game?  Please help. 
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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    Hi @Lilacoco
    We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

    My survey says you already synced the game with a Facebook,So you can't sync the game with any other Facebook.You are probably logged into a different Facebook device.
    Let me know..
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