Account link problem

MaxouLF

My account has been created and the link in my e-mail has been activated but King says it s not linked to any account.
I cannot access my king account on candy crush.

firebombmarkus

Hi @MaxouLF and welcome to our adorable Community 😊 I am not sure I understand your problem. Are you referring to a Community account or a game account? It would be great if you can make a screenshot so I can see what exactly is happening. If you don't know how to do it, follow the instructions on the link below.

https://www.take-a-screenshot.org

yusufcelik

 Nasıl telaffuz edildiğini öğrenin

Hello,
 my game is no longer open 
after the last update. 
I deleted the game again, 
but it did not. 
Candy says the crush saga was 
stopped. Can you help me please

firebombmarkus

Hi @yusufcelik and welcome to our adorable Community 😊 Due to the rules of the Community we use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. Thank you for your understanding. Have a wonderful day 🤗

yusufcelik

Merhaba, oyunum son güncellemeden sonra artık açık değil. Oyunu tekrar sildim ama olmadı. Şeker, eziklerin destanının durduğunu söylüyor. Bana yardım eder yanlış lütfen

firebombmarkus

@yusufcelik Please use English language.

yusufcelik

Hello after the last update, the game does not open anymore, I deleted the game again, but it did not stop candy crush saga says please help

firebombmarkus

Thank you @yusufcelik Can you please tell me which device and operating system are you using for playing this game?

yusufcelik

android cell phone

firebombmarkus

Ok, I need you to check on your Google Play Store if your game is up to date. I will give you some troubleshooting steps for Android to try.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device#latest

Please note that the last resort is to reinstall the game but if you do so you will lose all the boosters.