Second time i dont get my gold after finishing the ep race. Im at level 3621 & didnt get my 5 bars

Julax_C_Prods

Sukanta_Biswas

@Julax_C_Prods
We're sorry for your problem. I'm bringing your feedback to the community manager's attention.
You may have to wait up to 24 hours to get the correct information.
Thank you.

Jelly_Jenny

Hi @Julax_C_Prods

Don't worry, I've sent a small compensation your way  

In case you keep on having these issues, please look up the game version number and let us know. Thanks  

Sukanta_Biswas

Hi @Julax_C_Prods
Welcome back to the King Community.🤗

We're sorry for your problem, but please let us know your game ID to check it out. If there is a problem there will definitely be a solution. So see here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Julax_C_Prods

Hi. My user Id is 109193 25243. It happened again yesterday. Three times now that I dont get my bars. Thanks for your help

Sukanta_Biswas

@Julax_C_Prods
We're sorry for your problem. I'm bringing your feedback to the community manager's attention.
You may have to wait up to 24 hours to get the correct information.
Thank you.

Jelly_Jenny

Hi @Julax_C_Prods

Don't worry, I've sent a small compensation your way  

In case you keep on having these issues, please look up the game version number and let us know. Thanks