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lost booster after new iphone

giedrius84mr

Hello, i am lost all booster after change new phone. Please help ...

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Creative_Elsa

Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.

ladybird25

Sukanta_Biswas said:

ladybird25 said:

I had to reinstall the app on my iPhone too & have lost lots of gold bars and all my boosters

Is your level, avatar and rank in the right place?

Yes still the same & I am logged into Facebook

ladybird25

yes that’s still the same

Sukanta_Biswas

ladybird25 said:

I had to reinstall the app on my iPhone too & have lost lots of gold bars and all my boosters

Is your level, avatar and rank in the right place?

ladybird25

I had to reinstall the app on my iPhone too & have lost lots of gold bars and all my boosters

tsaytds

Hi, if you still have the boosters in your old iPhone you can transfer to the new through icloud.

Sukanta_Biswas

Hi @giedrius84mr
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

In the case of Android and I-Phone, your collected booster is stored in phone memory.

This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.

However, Gold bars and your game progress will be returned, as it has been possible to sync.

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!