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@suemp I'd like to know more details as I've never heard of this issue. Your score on what level disappears? The level you replay?
You'd also wrote "score etc". Does that mean other things disappear too? If so, what?
Scores shouldn't disappear since they're fixed in the scoreboard. On what platform do you play: mobile, Win 10 app, King.com, Facebook? If you could post a screenshot of the level that doesn't record your score, that'd be helpful too.