Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.
You might not have to do all of this but I'd rather it be posted here just in case. I will be on my phone if you write back and then I can respond back to you on my phone.
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.
You might not have to do all of this but I'd rather it be posted here just in case. I will be on my phone if you write back and then I can respond back to you on my phone.