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game does not spin on the tablet

annabobova

the game does not spin on the tablet, it says that the application has closed, what should I do?

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Sukanta_Biswas

annabobova said:

I don’t understand what data to send to you? i play through facebook

If your device has any large size App installed, which affects RAM. Then there could be such a problem.
Check again if unnecessary then Uninstall them.

annabobova

I don’t understand what data to send to you? i play through facebook

Sukanta_Biswas

annabobova said:

deleted everything that is possible, but still does not load

Please let me know your game ID. See here's how you get your game ID.

annabobova

deleted everything that is possible, but still does not load

Sukanta_Biswas

annabobova said:

I tried everything that you recommended to me, the game starts to load, and after a second this message comes out (unfortunately, the application stopped)

If your device has a larger size app, uninstall and check. or clear their cache data.

annabobova

I tried everything that you recommended to me, the game starts to load, and after a second this message comes out (unfortunately, the application stopped)

Sukanta_Biswas

Hi @annabobova
Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

If an app installed on your Android device is crashing, or won't open, respond, or work properly, try the troubleshooting steps below. After trying each, check whether it fixed your issue.

&nbsp;<b>1. Check your app update</b>

App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update.

That is why it is essential to regularly update all your apps or at least the ones you use daily. Check here

2.Update the device software

If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device,

you can see if there is an update manually:

Go to Settings

Scroll down and tap About device (About phone, About tablet)

Tap Software Update or System update.

3. Clear App Cache

It will help you delete the unnecessary app cache that causes the crash. Go to Settings > Apps/Application manager > Choose the app candy crush saga > Tap Clear cache option.

4. Free Up Storage Space

To make enough room for the wanted apps, there are two options: delete files from device or move the files to SD card. You can remove some useless apps, old photos, videos and songs to free up space. Or move unnecessary apps to SD card: go Settings > Apps or Application manager > select one app > choose Move to SD card option.

 5. Make Sure Stable Internet Connection

The slow or unstable network connection can also lead to app crashes on Android.

If you still do not have the solution, check the troubleshooting below.

 Clear the cache and data of the Play Store

This gives the app a fresh start and can help fix issues.

Open your device's Settings app .
Tap Apps & notifications See all apps.
Scroll down and tap Google Play Store .
Tap Storage Clear Cache.
Next, tap Clear data.
Re-open the Play Store and Sign in
Restart device > Open the Game & Check Again.

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with,

Please do not hesitate to reach back out to me!