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Treat calendar is stuck at day one

Janet_MannionJanet_Mannion Posts: 16 Level 2
edited October 2019 in Support
My treat calendar has now been stuck at day one for 3 weeks playing on FB pc I have tried clearing cache uninstalling re installing to no avail so I can only surmise that this is a King candy crush problem. this has never happened before also it seems to be taking a lot longer to load the game. 
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Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 19,824 Candy Moderator
    Hi @Janet_Mannion
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

    We're very sorry for your problem, In fact, the treat calendar's data is not synced to the server. So your day at each new log-in will start at 1st. If you save the login in the browser settings then the calendar will work correctly. Set "Remember history" for Firefox browser.


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  • Hey! Would you like to give us your opinion?

  • Janet_MannionJanet_Mannion Posts: 16 Level 2
    Thankyou for your reply but I use the Chrome browser and can't see an option to save the history on the tool or history memory can you help
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  • Sukanta_BiswasSukanta_Biswas Posts: 19,824 Candy Moderator
    @Janet_Mannion
    Sometimes it works in the case of Firefox, but in Chrome I have no info. However I am searching and I will discuss it with our team and let you know.😊
    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
    Thank you for your patience.

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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