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robinbnd
Posts: 2
Level 1
in Discussions
Please help me fix this issue.
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Comments
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Hello @robinbnd and welcome to the Community. I am sorry to hear you are experiencing this problem. Are you referring to downloading the app? What platform are you playing on - mobile or computer? Can you take a screenshot of the message? One of the first things you want to make sure is that you have a strong and steady internet signal if you are playing on a mobile device.
I will be glad to try and help you - could you please 'tag' me in your response - so I won't miss your replay (@bearwithme). Thanks.
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