Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
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Comments
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Hello @robinbnd and welcome to the Community. I am sorry to hear you are experiencing this problem. Are you referring to downloading the app? What platform are you playing on - mobile or computer? Can you take a screenshot of the message? One of the first things you want to make sure is that you have a strong and steady internet signal if you are playing on a mobile device.
I will be glad to try and help you - could you please 'tag' me in your response - so I won't miss your replay (@bearwithme). Thanks.
