Hi @lionchn
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊
We're sorry for your problem, but if you do not use Gold Bars they will not be lost.
However you tell me your Game ID, our team will tell you the reason why your gold bars are wasted.
See here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
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