bsr the game is blocking on this window

maryline71160

nirav

  

Sukanta_Biswas

Hi @maryline71160
We would like to welcome you to the king community. Thank you so much for being willing to joining🤗

Usually this problem can be for the slow Internet. Check your internet speed or connect to another powerful Wifi. If you have the same problem I would ask you to do some troubleshooting checks.
Let me know..

maryline71160

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bsr for me internet speed is ok there is qye this window that blocks

maryline71160

I think it's the page that does not load in full

Sukanta_Biswas

maryline71160 said:

I think it's the page that does not load in full

Your idea is correct. Poor / weak internet is the main cause of this problem.

maryline71160

Your internet speed at Free is fairly fast and is in the national average. Your internet connection should allow file downloads in minutes. Online videos or TV channels will be broadcast in High Definition, but the quality may be degraded if the connection is used by another device at the same time. Restart the test

 Download 11.4 Mb / s

 0.8 Mb / s transfer

Latency: 33 ms

Sukanta_Biswas

maryline71160 said:

Your internet speed at Free is fairly fast and is in the national average. Your internet connection should allow file downloads in minutes. Online videos or TV channels will be broadcast in High Definition, but the quality may be degraded if the connection is used by another device at the same time. Restart the test

 Download 11.4 Mb / s

 0.8 Mb / s transfer

Latency: 33 ms

Do check some troubleshooting step by step & let me know ..

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

Update Google Chrome:

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
4. Click Relaunch.

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

1. Click the menu icon next to the address bar.
2. Select Settings from the drop-down menu.
3. Scroll to the bottom of the Settings page and click the Advanced link.
4. Scroll to the bottom of the expanded page and click the Reset button.
5. Click the Reset button in the pop-up window.

_Elsa_

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

maryline71160

bsr I followed all the steps you have not indicated but it's the same every time I have the page gifts it blocks all other windows no worries if I wait for a moment the window disappears without me could get the gifts but I can continue to play without problem can be a bugg of the game?