Bonus Videos stopped playing

Helen_Winfree

The bonus videos on  Candy crush Saga have stopped playing.  Goes to black screen with "X" in upper left hand corner.  Have cleared cache, which did not correct problem.

Sukanta_Biswas

Hi @Helen_Winfree
We would like to welcome you to the king community. Thank you so much for being willing to joining🤗

We're very sorry for your problem, we've noticed a few more issues. You do not need to perform any troubleshooting checks at this time. The problem will be solved, but you'll have to wait a bit.👍

_Elsa_

Hi @Helen_Winfree, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.