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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!

Bonus Videos stopped playing

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Helen_Winfree
Helen_Winfree Posts: 15 Level 2
in Support
The bonus videos on  Candy crush Saga have stopped playing.  Goes to black screen with "X" in upper left hand corner.  Have cleared cache, which did not correct problem.
Flag · Helpful 1Sweet Love Haha

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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    Hi @Helen_Winfree
    We would like to welcome you to the king community. Thank you so much for being willing to joining🤗

    We're very sorry for your problem, we've noticed a few more issues. You do not need to perform any troubleshooting checks at this time. The problem will be solved, but you'll have to wait a bit.👍
    Flag · Helpful Sweet Love Haha
  • _Elsa_
    _Elsa_ Posts: 36,780 Sweet Legend
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    Hi @Helen_Winfree, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.
    Flag · Helpful Sweet Love Haha

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