Restore my candy crush account

mirannie

I cannot restore my candy crush account on my new telephone because the email adres which I once used to start the game is not active anymore. How do I now log in on my account in order to keep the levels I already played. I was playing level 2245 I think.

firebombmarkus

Hi @mirannie and welcome to our adorable Community 😊 I am sorry this is happening to you. Please click on the "Contact Us" link at the bottom of this page. If your browser is in English, you will be redirected to a bot to help you with your issue. If your browser is in any other language, you will have to fill in the support form.

I hope this will help you. Let me know if you need more assistance. Have a wonderful day 🤗

jcirilll

Lost my friends replaced by cartoons help

QUASYM716

Restore my progress to 3480

firebombmarkus

Hi @jcirilll and welcome to our adorable Community 😊 I am not sure I understand your issue. Can you please give me more details? It would be great if you could take a screenshot so I can see what is happening. If you don't know how to do it, follow the steps here.

newbee12

my level have gone

firebombmarkus

Hi @QUASYM716 and welcome to our adorable Community 😊 I am so sorry this has happened to you. Please follow the steps here.

I hope this will help you. Let me know if you need anything else. In order to reach me just type "@" before my name. Have a wonderful day 🤗

firebombmarkus

https://community.king.com/en/candy-crush-saga/discussion/comment/836873#Comment_836873

Hi and welcome to our adorable Community 😊 I am so sorry this has happened to you. Please follow these steps to get your progress back.

I hope this will help you. Don't hesitate to ask if you need anything else. Just type "@" before my name. Have a wonderful day 🤗

newbee12

“@“firebombmarkus