I can’t Open messages.

dfdelite3

I don’t have Facebook, I play on my iPhone. It says that I have 14 messages, but when I open messages it is blank. What do I need to do?

Sukanta_Biswas

Hi @dfdelite3
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In. Let me know.

dfdelite3

I did everything that you said and it’s still not working. 

barbbill

I have Samsung S9 and I have the same problem there's a number in my message box and when I click on it it is empty

Pm7

Hi I’ve got the same problem on iPad and iPhone. Not getting any lives as it’s always blank when I open message centre. Very annoying. Has anyone found a fix yet please.

cozycat

I cannot retrieve the 30 lives in my message box. I can only send out lives. Can someone help me please.

Lindark

Are you able to try signing out and into your King account within the app to see if that helps?

Crazy Cat Lad

Hi @cozycat and welcome to our Community!

Please note that this thread is from 2019 and an old issue.

Perhaps the thread here will help you out:

https://community.king.com/en/candy-crush-saga/discussion/373392/%EF%B8%8F-%EF%BB%BFno-lives-received-inbox-empty