Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We are currently investigating why some players are not able to receive Lives in the game.
Please note that there is a capacity limit now in the Lives, find more info HERE. If you are under your limit though, you should be able to receive new Lives from friends.
We are looking into this issue why no Lives are received of some players.
We will keep you updated on this on the thread here.
Thank you for your patience!