Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I can’t Open messages.

I don’t have Facebook, I play on my iPhone. It says that I have 14 messages, but when I open messages it is blank. What do I need to do?

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Hi @cozycat and welcome to our Community!

Please note that this thread is from 2019 and an old issue.

Perhaps the thread here will help you out:

https://community.king.com/en/candy-crush-saga/discussion/373392/%EF%B8%8F-%EF%BB%BFno-lives-received-inbox-empty

Are you able to try signing out and into your King account within the app to see if that helps?

I cannot retrieve the 30 lives in my message box. I can only send out lives. Can someone help me please.

Hi I’ve got the same problem on iPad and iPhone. Not getting any lives as it’s always blank when I open message centre. Very annoying. Has anyone found a fix yet please.

I have Samsung S9 and I have the same problem there's a number in my message box and when I click on it it is empty

I did everything that you said and it’s still not working.

Hi @dfdelite3
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In. Let me know.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

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Hi @dfdelite3
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In. Let me know.

I did everything that you said and it’s still not working.

I have Samsung S9 and I have the same problem there's a number in my message box and when I click on it it is empty

Hi I’ve got the same problem on iPad and iPhone. Not getting any lives as it’s always blank when I open message centre. Very annoying. Has anyone found a fix yet please.

I cannot retrieve the 30 lives in my message box. I can only send out lives. Can someone help me please.

Are you able to try signing out and into your King account within the app to see if that helps?

Hi @cozycat and welcome to our Community!

Please note that this thread is from 2019 and an old issue.

Perhaps the thread here will help you out:

https://community.king.com/en/candy-crush-saga/discussion/373392/%EF%B8%8F-%EF%BB%BFno-lives-received-inbox-empty

Gold bars
While watching an ad to get additional gold bars, after I won the race, the game restarted and I lost my earned gold bars and the watched gold bars. Very frustrating. This has happened twice in the last two wins. Why?
Gold bars
I mistakenly hit to buy the paint brush thing I had like 51 bars I think and now I have 17 and didn’t want to buy those
My score
I can't going in to my score
⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
King Account not able to login
I have logged in through FB bit i want to change that and sync with King Account with the progress in FB but after creating account I am not able to login help please

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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