Why isn't Booster Wheel working?

Dragica

Hi,
I was wondering if you can help me and tell me why Booster Wheel isn't working? It's been like that for over two weeks. In Att are pictures. Pc user, Windows 10.
Looking forward to your answer.
BR
Dragica

bearwithme

Hello @Dragica and welcome to our community.  Thank you for the screenshots. Is everything else in the game working?  It appears that the free spin  booster wheel for extra moves isn't loading.  Do all of the other events work ok (like the daily calendar or the free booster spinning wheel)?  Have you updated your game to the most recent version, cleared your cache and then restarted your computer?  You mentioned that you play on a PC and WIN 10 - do you know your user ID?  This link  can help you get your ID if you don't know how: 

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest Once I have that additional information, we can see about getting you the assistance you need to resolve your problem.

Thank you.

sparow

More live from list friend to go next level

Dragica

Hi,
I've did what you told me to do, cleared my cache and restarted pc, and it worked! Thank you for assistance
BR
Dragica