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Gold

Faith_White

I did not receive the 50 gold bars that you get after finishing the first episode for the first time and I'm on level 21. Is there any way I can get them? @QueenMia

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Faith_White

You're welcome. Will I be able to get the gold?

PummyRaj

Thank you @Faith_White

Faith_White

My user id number is 11032072850.

PummyRaj

That's OK @Faith_White 🤗

Thank you for providing the details. Now one more.... the team will need your game user ID number to look into your game and this link will help you to find it
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it

Talk to you soon! Have a great rest of the day/evening!

Faith_White

Oh I’m sorry! I am using a iphone. I’m logged in through my kingdom account and I downloaded the game a couple of days ago.

PummyRaj

Faith_White said:

I am talking about the original Candy Crush Saga. I did not receive the 50 gold for downloading the game. I have 10 gold because I won two episode races.

Oh! Got it

Because you have addressed QueenMia in your main post, I got confused!! She takes care of Candy Friends game, but not Candy Crush! It is OK, like I said above, I will direct you to the proper assistance

Can you please answer few more questions?
1) What device are using to play the game?
2) Are you logged in through Facebook OR Kingdom account?
3) When did you download the game?

Faith_White

I am talking about the original Candy Crush Saga. I did not receive the 50 gold for downloading the game. I have 10 gold because I won two episode races.

PummyRaj

faithwhite1844 said:

I hope you can figure it out.

Hello again @faithwhite1844 I am sorry to say that I cannot figure it out without much details

But, I am glad to know that you have received the initial 50 GB which you were supposed to receive after downloading the game!

Please be patient with me as I would like to take more info to clear the issue and send the proper assistance you need! By any chance, are you talking about the original Candy Crush game OR the Candy Soda game?

Because, we do not have the "Episode Race" feature in the Candy Friends game yet and you have posted in Candy Friends category!

Talk to you soon!

Faith_White

I did receive the 50 gold for downloading the game. I have 10 gold right now because I won two episode games.

faithwhite1844

I hope you can figure it out.

PummyRaj

Hello @Faith_White Hearty Welcome to the Candy Friends section of our friendly King Community

Is your Gold Bar count 0 currently, because you have not received any after downloading the game? Or were you supposed to receive an extra 50 GB?

I have started my game more than a year ago! Hence, I do not remember exactly when we will receive those 50 GB!!

Can you please post back? Thank you!

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