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I cannot send or receive other people's lives as of today. It's as if it were locked

Paulitadelukas
Paulitadelukas Posts: 1 Newbie
in Support 
I cannot send or receive other people's lives as of today. It's as if it were locked
Flag · Helpful 2Sweet Love Haha

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Hi @Paulitadelukas
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    I couldn't find any issues with getting or sending lives.
    What device are you using for the game?
    Did you connect the game to Facebook or the Kingdom?
    What your Game app version?
    Let me know, I'll ask you to do some troubleshooting checks.
    Flag · Helpful Sweet Love Haha
  • rhinogulius
    rhinogulius Posts: 23 Level 2

    Just today I am also having this problem. I have three requests from friends to send them lives. I click each of them, click "accept" and I get a checkmark so I think it is successful. I quit the game, come back in, and the requests are back. So is it not working?

    I am using iphone 11 pro max, iOS 13.3.1

    I am logged into facebook in the game. I tried logging out, and re-logging back in and it did not fix it.

    game app version: I am not certain but it updated yesterday or the day before

    Flag · Helpful Sweet Love Haha

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