Being overcharged

talegrtalegr Posts: 3 Newbie
Hi.  I have been playing and I buy a lot of in-app purchases.  For the past 3 or 4, I bit one that’s 3.99 and I’m being charged $11.95, $10.62, $16.64.  

Please help and refund my $$

Answers

  • PummyRajPummyRaj Posts: 14,211 Farm Moderator
    Hello @talegr Hearty Welcome to the Candy Soda section of our friendly King Community!

    I am sorry to hear that you were over charged for the purchase you made :o 

    The Community does not deal with it as the query includes your personal details.  You will have to contact the "Player Support Team" for any Purchase related issue!  Here is the link to contact them https://soporto.king.com/contact  

    ** While filling out, enter the TOPIC as "Problems with Purchase"; 
    and the SUB-TOPIC as "Payment Queries"; 
    Explain briefly about the issue and Submit the form. 

    NOTE:  Along with above details, make sure to enter the Game Name correctly! After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

    Hoping for the Best!  Have a great rest of the day/evening! 

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)

    Signature - Moderators 2021 FHS PummyRajpng
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