Being overcharged

talegr

Hi.  I have been playing and I buy a lot of in-app purchases.  For the past 3 or 4, I bit one that’s 3.99 and I’m being charged $11.95, $10.62, $16.64.  

Please help and refund my $$

PummyRaj

Hello @talegr Hearty Welcome to the Candy Soda section of our friendly King Community!

I am sorry to hear that you were over charged for the purchase you made  

The Community does not deal with it as the query includes your personal details.  You will have to contact the "Player Support Team" for any Purchase related issue!  Here is the link to contact them https://soporto.king.com/contact  

** While filling out, enter the TOPIC as "Problems with Purchase"; 
and the SUB-TOPIC as "Payment Queries"; 
Explain briefly about the issue and Submit the form. 

NOTE:  Along with above details, make sure to enter the Game Name correctly! After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

Hoping for the Best!  Have a great rest of the day/evening! 

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