How do I get into my old profile on the app?

Prisca_Simango

I have lost all my gold and there is a new profile on the app not this one I created 

Sukanta_Biswas

Hi @Prisca_Simango
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

Please follow the steps given below.
Open game > My account > Log out from Facebook > Close the game app.
Open Facebook app > Log out Facebook > User Accounts > Remove other account > Close Facebook app.
<<<<<<Restart device.>>>>>>
Open Facebook app > Log in with your ID.
Open Candy Crush Saga > Connect with facebook > Check Game & Let me know.