I was charged on my credit card today December 4, 2019 for 3.99 and 13.99, but didnt get gold bars

jacqueline57

i was charged 3.99 and 13.99 on my mastercard for the gold bars, but didnt receive them, today December 4 2019

Sukanta_Biswas

Hi @jacqueline57
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click on it and follow the steps.
We don't handle purchase issues in the community.
You can contact our Player Support directly, here.

ernstbln

I also tried 3 times to get my piggy bank and did not get any bars but was charged 3 times anyway. my problem now is how will I know when the piggy bank is fixed ?????????