Help linking to iphone

bbnrs88

Had to change FB password.  No longer able to connect game to FB on phone.  started me back at zero.  No FB icon in the settings, no like to connect to phone on macbook.  on level 1925 saved on macbook.  Ugh, what do I do???

bearwithme

Hello @bbnrs88 and welcome to our friendly community.  I am sorry to hear that you are having this problem.  You should still have an option to connect to Facebook in your settings.  
Can you please clear your cache, make sure you have the most recent update and then turn you phone and your Macbook off for at least 10-15 seconds and then see if the FB icon returns.  Also make sure you are connected to the internet.  The games need a strong and steady signal and sometimes a weak signal can cause temporary problems.

However - if you were playing thru FB up to level 1925 before you changed the password, the studio support team can restore you to that level on your phone, but we need to get back the ability to let you connect to Facebook.
You need to find your user ID#: "Find Game ID Number"
Then fill out and send this form: https://soporto.king.com/contact

They will also want to know which iPhone and MacBook you have and what software you are running.