rebeccaboyster074@gmail.com

Question

Made a 2.99 purchase and I have not received it. Would like a refund

PummyRaj · Answer

Hello @rebeccaboyster074 A Warm Welcome to our friendly King Community :)

I have just answered your other question which you have posted about the same issue at this link  
https://community.king.com/en/candy-crush-soda-saga/discussion/273577/rebeccaboyster074-gmail-com#latest

Please click on above link to check the answer.  If you need any further assistance or clarifications, reply back in that thread itself :+1:

Hope everything works out and you will receive your purchased items into your game!

Have a great rest of the weekend!

firebombmarkus · Answer

Hi @rebeccaboyster074 and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to fill in the contact form here https://soporto.king.com/supportFill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Purchased items not received). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.

Please let me know if you need assistance. Thank you for your understanding. Have a wonderful day 🤗