When will this "not connected" issue/bug be resolved with King?

Sukanta_Biswas

In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.

In that case, you must uninstall and reinstall the game app.There is no other way. You will lose all the stored boosters to do this, but will regain your gold bars and game progress.

Let me know.

Sukanta_Biswas

Deryck said:

Enough people seem to be reporting the same thing, so I'll tag the community manager to see if he has any knowledge on this.

@Pouna---- ^ Is there a known issue with Candy Crush Saga that the team is working on?

You see at some point your facebook was logged out but you didn't log it out yourself and the connection to the connected apps is broken when Facebook is logged out. In some cases the app may not accept reconnection. That is why such a problem occurs. 
If you do not log out of the game and click the "Log out of all sessions " button, then there will be such a problem with the game app.

😂😂