Hi @nedadini
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
The device should restart after updating the game app.
Your game is probably not connected to the server right now so you are experiencing issues.
Log out game > Restart device > Open game & Log in.
Check out the troubleshooting above and let me know.
![](https://us.v-cdn.net/6030983/uploads/YJA9N124CQKU/fhs-en.png)
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