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password recovery

vicktor
vicktor Posts: 4

Level 1

how i can retrieve my password if my king account doesn't an inbox

Answers

  • PummyRaj
    PummyRaj Posts: 43,015
    Hello @vicktor!  Wish you a Very Happy and Healthy New Year from all of us at this King Community 🤗 

    Are you wondering about the "Password Retrieval" for your Kingdom account? 

    If so, this is how it works ---> If you do not remember password to enter into your Kingdom account, you will have to click on "Forgot Password" tab that is located below to the box where we enter our password;  
    Once you do that, you will receive an message to the same email account, which you are using to enter into the Kingdom account;
    Let's say you are trying to login into your Kingdom account through vicktor@gmail.com, you will receive a message from King to that email itself to change your password;
    You will have to open that account and follow the instructions given in that email message.

    Hope this made sense and clarifies!  If you need further assistance, please tap on "Type your Comment" box located below and write back.  

    Talk to you soon!  Have a great rest of the day/evening and a wonderful New Year :) 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited January 2020
    Hi @vicktor
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    Of course you will receive a password recovery email from king. In some cases, emails are stored in the spam box. That is why the email cannot be found in front.
    Check "All mail" or "Spam".

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